Terms of Use

1. Agreement to these Terms

By accessing or using the Site, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Site.

2. The Site

The Site provides information about Vanterics and its sustainable fuel data, evidence and reporting solutions, and lets business visitors make enquiries. It is a marketing website only. Access to any Vanterics software, implementation, support or other paid services is governed by a separate written agreement between Vanterics and the relevant customer.

3. Business users and authority

The Site is intended for business and professional use. You must be at least 18 years old and, if you use the Site for an organisation, have authority to accept these Terms for that organisation.

4. No Site accounts

The Site does not require a user account. You are responsible for the accuracy of information you submit and for maintaining the security of your own devices, browser data and communications.

5. Enquiries and submitted information

You retain ownership of information you submit through the Site. You grant us a limited, non-exclusive licence to use that information only to respond to your enquiry, operate and improve the Site, and carry out related business communications in accordance with our Privacy Policy.

Do not submit confidential, highly sensitive or third-party information unless you are authorised to do so. You confirm that you have the right to provide any information you submit and that it does not infringe another person’s rights or break applicable law.

6. AI-assisted Site improvement

We may use AI-assisted tools to analyse Site interactions and feedback to improve the Site’s content, design, performance and user experience.

Please do not include sensitive personal information in free-text fields. Our collection and handling of personal information is described in our Privacy Policy.

7. Acceptable use

You must not use the Site unlawfully or in a way that interferes with its operation or other users. In particular, you must not:

• submit unlawful, harmful, defamatory, abusive, discriminatory, infringing or misleading material;
• submit material that exploits or endangers minors;
• scrape, crawl, harvest, monitor or automate access to the Site except through ordinary browser use or with our written permission;
• introduce malware, attempt unauthorised access, bypass security controls or disrupt the Site; or
• use the Site to make high-risk automated decisions about individuals.

We may investigate suspected misuse and suspend or block access where reasonably necessary to protect the Site, our users or our rights.

8. Intellectual property

Unless stated otherwise, Vanterics or its licensors own the Site and its content, including its branding, logos, copy, graphics, layout and software. You may view and use the Site for legitimate internal business purposes. You may not copy, adapt, distribute, publish or commercially exploit Site content without our prior written permission, except where permitted by law.

9. Third-party services and links

The Site may contain links to or rely on third-party services. We do not control and are not responsible for third-party websites, content, availability, or privacy practices. Your use of third-party services is governed by their own terms and policies.

10. Availability and changes

We may change, suspend or discontinue any part of the Site at any time. We do not guarantee that the Site will always be available, uninterrupted, secure or error-free, and we are not required to keep any particular content or feature available.

11. Information only

The Site is provided for general information. It does not constitute legal, regulatory, tax, financial, technical or other professional advice, and should not be relied on as a substitute for advice tailored to your circumstances.

12. Disclaimer of warranties

To the maximum extent permitted by law, the Site is provided on an “as is” and “as available” basis. We make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, security or availability.

13. Limitation of liability

To the maximum extent permitted by law, Vanterics is not liable for any indirect, incidental, special, consequential or punitive loss, or for loss of profits, revenue, data, goodwill, opportunity or business interruption arising from or connected with the Site or these Terms.

Where liability cannot be excluded, it is limited to the maximum extent permitted by law. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable law. Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so these limitations may not apply to you.

14. Indemnity

To the maximum extent permitted by law, you indemnify Vanterics and its personnel against claims, losses, liabilities, damages and reasonable legal costs arising from your breach of these Terms, your unlawful use of the Site, or information you submit in breach of another person’s rights.

15. Governing law and courts

These Terms are governed by the laws of Queensland, Australia. You and Vanterics submit to the exclusive jurisdiction of the courts of Queensland and the courts entitled to hear appeals from them.

16. Changes to these Terms

We may update these Terms from time to time. We will publish the revised Terms on this page and update the “Last updated” date. Your continued use of the Site after revised Terms are posted constitutes acceptance of those revised Terms.

17. Contact

For questions about these Terms, copyright concerns or takedown requests, use our contact form.